Jessica Ellerbe is a former Chief of Department and current Fire Communications Technician in Nassau County, New York. During her tenure as a Chief Officer, she led a fire department that responded to a wide range of complex and high-acuity emergencies. Her leadership experience includes operational command, EMS coordination, training development, and member engagement initiatives focused on strengthening retention within volunteer and emergency service organizations. She brings a practical, experience-based perspective on what it takes to build departments where members choose to stay and grow.